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Troubleshooting & Support
You have reached this page because you have some questions regarding inwise Desktop.
What should I do if...
The software is working fine but I can't send the test email
There are 2 ways to send email through inwise Desktop:
1. Direct sending (Default)
2. SMTP
If you have any difficults sending the test email, your ISP (Internet service provider) has probably blocked this option for you (Anti spam policy reasons).
In this case - there is not a lot you can do. The solution for you is to use inwise service - a solution that will let you use inwise technology without installing any software.
With this solution - you will not have any dependency of your ISP.
The software is sending the email very very slow
The speed of the email sending depends on your upload bandwidth.
I want to contact you regarding a specific issue
You are welcome to post your enquiry in our inwise Desktop forum.
I want to check if my question was asked before
You can take a look in our FAQ area.
I want to read a technical manual
You can take a look at our online manual.
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